Separation?

Privacy Policy

Effective date: 17 July 2025

Welcome

You’re here because you care about your privacy—especially when it comes to sharing sensitive information with AI‑powered systems. As the creators and regular users of Juno Assist, your privacy is our top priority.

Juno Assist (“we,” “us,” or “our”) provides an AI‑powered communication platform designed to enhance workplace safety and personal well‑being through intelligent messaging assistance and crisis intervention. This Privacy Policy explains how we collect, use, maintain, protect, and disclose your information. If anything is unclear, please contact us (see Section 14).

‍

Our Commitment

We believe that:

  • Security & Trust are non‑negotiable.
  • Transparency builds healthy relationships.
  • Control over your data is your right.

When you share sensitive information with us, we treat it with the utmost care—keeping it safe, secure, and private while delivering the features you expect.

‍

Why We Store Data

We store data in the cloud to deliver a seamless, reliable, and safe experience:

  • Cross‑Device Accessibility
    Access your conversations and settings from any device.
  • Data Protection
    Protect against device loss, damage, or corruption by keeping secure backups.
  • Reliability
    Avoid browser‑storage limitations and potential data loss.
  • AI Processing
    Power features like crisis detection and safe‑message suggestions via server‑side AI.

‍

1. Information We Collect

  • User‑Provided Data
    Name, email, account details, messages, and any content you upload.
  • Usage Data
    IP address, browser type, device identifiers, operating system, and in‑app activity.
  • Cookies & Similar Technologies
    See Section 9 for details on which cookies we use and why.

‍

2. How We Use Your Information

We use your data to:

  • Operate, personalize, and improve Juno Assist
  • Provide user support and service updates
  • Secure the platform against unauthorized access
  • Comply with legal and regulatory obligations
  • Aggregate anonymized metrics for performance improvements

‍

3. Sharing Your Information

We do not sell your personal data. We may share it with:

Sub processors & Service Providers

  • Supabase – Auth, database, and file storage (encrypted in transit & at rest)
  • OpenRouter/OpenAI – Anonymized AI processing (Zero Data Retention)
  • n8n – Workflow automation
  • Vercel – Frontend hosting
  • Plausible Analytics – Anonymous usage metrics

Legal Authorities
Only when required by law.

All sub processors are bound by GDPR/CCPA‑compliant confidentiality and data‑protection agreements.

‍

4. Your Rights

Under GDPR (EU/EEA Residents)

  • Access, correct, delete, restrict, or object to processing of your personal data
  • Right to data portability

Under CCPA (California Residents)

  • Request details of data collected
  • Request deletion of personal data
  • Opt out of any unexpected data “sales” (we don’t sell data, but you may request assurance)

To exercise any rights, email: hello@junoassist.ai

‍

‍

5. Non‑Disclosure of Sensitive Data

We will never share, sell, or distribute your sensitive communications or personal data—unless compelled by law. Your safety alerts and personal information remain confidential.

‍

6. Security

  • Encryption: SSL/TLS in transit; Supabase at rest.
  • Access Control: MFA, strict audit logging, no routine employee access.
  • Employee Training: Regular data‑protection education.
  • Third‑Party Security: Ongoing reviews of subprocessors’ practices.

‍

7. Consent & Control
  • First‑time visitors see a cookie consent banner to accept or reject optional cookies.
  • You may withdraw consent via account settings or by contacting us—processing stops for any services you decline.

‍

8. Data Retention & Deletion

  • Account Deletion: Request at any time; full removal within 30 days (with a 30‑day backup for disaster recovery).
  • Retention: Only as long as needed or legally required.
  • Purges: Regular deletion of unnecessary data.

‍

9. Cookies & Tracking

supabase_auth

  • Provider: Supabase
  • Purpose: Session/authentication token
  • Duration: Session
  • Type: Necessary

plausible

  • Provider: Plausible.io
  • Purpose: Anonymous site analytics
  • Duration: Session
  • Type: Analytics

local_storage

  • Provider: Browser
  • Purpose: User preferences (non‑personal)
  • Duration: Persistent
  • Type: Functional

No advertising or cross‑site tracking cookies are used.

‍

10. International Transfers

While based in Australia, we may process data in the EU, US, or other jurisdictions under GDPR‑approved safeguards.

‍

11. Children’s Privacy

Juno Assist is not for users under 13. We do not knowingly collect data from minors.

‍

12. Incident Response

Although finalizing our formal plan, we commit to:

  1. Immediate assessment & containment
  2. Notifying affected users within 72 hours if required
  3. Collaboration with authorities & thorough investigations

‍

13. Updates to This Policy

We may update this policy from time to time. Material changes will be communicated via the platform or email.

‍

14. Contact Us

  • Email: hello@junoassist.ai

‍